You spoke and we listened! The Aguardion team is excited to announce an upcoming feature addition- Office Installs.
In its current form, Aguardion requires a Field Service Officer (FSO) user to perform all equipment installs. While this works well for companies that have dedicated field installers, many of our customers have a mix of installation scenarios that often include an office install option.
Our new Office Install Dispatch option is designed to streamline office installs by allowing someone to dispatch a monitoring event to the office staff for install, eliminating the extra work involved with switching to an FSO Account to perform an install.
This feature will go live tomorrow, Wednesday, May 22nd. Please download the writeup to learn more about the mechanics of the new feature. If you have any questions, please email support@aguardion.com to open a support ticket.