Release Notes - Item Conversion

Release Notes - Item Conversion

Item Conversion Release Notes

Main Release: Tentative Release Date of January 18th, 2021
Secondary Small Release: Tentative Release Date of January 25th, 2021

Invoicing Dependence

The invoicing module will be required for all accounts and it will be enabled at no additional cost if it hasn't already been utilized.
This change will have no impact on day-to-day operations unless you do not currently have the Invoice module enabled.

Defined Payment Items

Users will no longer be able to freely define payment items when taking a payment (free-form payment) - INSTEAD, users will select a drop down item (the same way invoice items are selected when creating an invoice).
This will significantly improve the reporting.
This change will have a minimal impact on day-to-day operations once relevant invoice items are configured: 'Take Payment' will mirror the invoice creation process (and report in a similar way).

Transactions Revamp

The transactions page will include new filters and pay types.

This change will simplify payment reporting significantly.

'Money Earned' vs 'Money Collected'

The transactions page will begin recording the nightly billing of the pool as transactions, as this money is technically ‘money earned’ (as opposed to a simple pool payment, which is ‘unearned income’).
This change will not impact day-to-day operations.

New Refund Capabilities

All transactions will be refundable and reportable regardless of whether or not your payment processor supports API refunds (refunding directly through Aguardion).
If utilizing a processor that doesn’t support API refunds (Paytrace, Allpaid), the Aguardion platform will simply record a refund transaction for audit purposes. An actual refund will still need to be issued to the participant.
This change will not impact day-to-day operations for most customers.

Deposit Feature Modification

The deposit workflow will stay the same, with the exception of taking them, which will utilize an invoice.
This change will have a minimal impact on customers that regularly utilize deposits.

'Pay Later' During Install Option

A new ‘Pay Later’ option will be presented when installing a monitoring event.
Selecting ‘Pay Later’ will create an invoice with the relevant charges on it.
This change will have a minimal impact on customers and add another level of flexibility to the platform.

Balance Adjustments

Balances will be locked and will have to be adjusted via a ‘Balance Adjustment’ transaction initiated under the ‘Take Payment’ section by an administrator.
Performing a ‘Balance Adjustment’ will now log the action and record the relevant transaction. 
This change will have a medium impact on customers and is designed to bring accountability to this process while keeping it relatively convenient. 

If you have any questions or need to schedule a brief training session, please reach out directly to the Aguardion help desk: support@aguardion.com


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