Portal User Setup (Online Payments)
For Aguardion Users: Setting Up a Participant to Access the Portal
Search for the participant under the Clients tab.
Open their account using the 'Edit' button.
- On the right side of the screen, under 'Send SMS notifications', check the box for 'Allow Portal Use'
- Fill out the participant's information and save.
NOTE: You can enable email alerts for participants in this same area.
Once the portal user is enabled, you will be given the option to send a Welcome email with login instructions.
For Aguardion Portal Users: Accessing the Aguardion Portal
- Navigate to the login URL via a web browser on an internet-enabled computer, smartphone or tablet.
- Login using the User ID and Password listed above.
- After successfully logging in, you will see a screen like the one below.
- Select ‘Make Payment’ (red arrow below).
- ‘Transactions’ below the make payment section will display payment history.
NOTE: A PDF form of these instructions can be downloaded and printed to give to participants from this article.
Related Articles
Auto Payments
Feature Introduction Automatic Payments is a global feature of Aguardion and is available to all customers as a no-cost feature upgrade. Invoices must reference a client in order for automatic payments to be made. Auto Payments can be setup on all ...
Screenshots of the Client Portal
Please see the attached .jpg files. The first image is the initial view after the client logs in (please note, your clients use the same url your company employee's use). The second image is the 'take payment' page. Please note these screen grabs are ...
Agencies
Creating, Viewing and Editing Agencies For private monitoring organizations, ‘Agencies’ in the Aguardion system represent entities you hold a contract for services with like a court, county or bail bondsmen. For public-sector Aguardion customers, the ...
Feature Release Notes- Auto Payments
Aguardion is happy to announce that the new automatic, recurring payments feature ('autopay') has gone live and can be utilized in the platform starting today. This widely-requested feature enables Aguardion users to add automatic payments to ...
How do I change a clients location?
Client location is set during the creation of the client itself and doesn't impact the monitoring event process- Agencies are not limited by location settings. Note that users might have location-based permissions setup. Client location can be ...