On the Invoicing Dashboard, it displays multiple entries for past due- one for the full amount and one for the next day. What's up?
When you take a pool payment, it goes into a pool balance. This isn’t money earned- its a deposit set aside for future services, just like a lawyer might require a minimum retainer that they can bill against for services in the future. At the end of the day, another transaction is run against each active client for the daily rate amount. This second transaction is actually ‘income earned’: services have been rendered for the day and that money is deducted from the pool.
All of these transactions need to be accounted for- including the transaction of your organization ‘earning’ the money for services rendered. Hence why you see a bunch of daily rate ‘invoices’ (they are actually better classified as transactions) show up.
Use the filters to remove them from view.
This also speaks to why Aguardion “bills’ at the end of the day- we follow the financial industry's universal practice of ‘settling’ at the end of the day; as opposed to charging the pool at the beginning of the day.
Related Articles
Introduction to Invoicing
Introduction to Invoicing In addition to the traditional pool-payment method of managing participant finances, Aguardion includes a full feature invoicing system designed to provide users maximum flexibility when managing collections. Note that more ...
How do I determine a client's current amount due?
The balance on file is the place to look (or the ‘Payment/Accounting dashboard, which summarizes this data). Do you want people to always be a week ahead? Two weeks? The balance on file section shows the total’s needed to add that amount of ‘time’ to ...
How do you determine a client’s payment due date?
This is a process change- don't think of them having a due date; they have a date they will become delinquent. Put another way, they have a number of days until they will be delinquent. When a client calls in and asks the ‘due date’, some example ...
Creating, Managing & Concluding a Monitoring Event
NOTE: many of the images in this document haven't been updated to include some of the latest system changes, but still serve as useful illustrations for the purpose of this document. Please keep this in mind when consulting the images. Video ...
Why doesn’t Aguardion natively support traditional bi-monthly due dates?
We have found that using specific calendar ‘dates’ (or put another way, a specific calendar period of services rendered) as a way to track payments doesn’t work as well as simply using a day ‘count’ and we would strongly urge to get away from that. ...